Q - How do I download resources from this site?
Q - What format are the resources on this site?
Q - How do I contribute my own resources?
Q - How do I add a link to a web site that I have found?
Q - How do I notify you of any errors or links that do not work?
Q - How do I ask a question of my own?

Question: How do I download resources from this site?

Answer: It is possible to simply click the name of the resource, using your mouse and cursor, as shown on the right. This will open the item on your own PC, using the appropriate software application.

For example, clicking a Word file (any file with an extension of .doc) will open the file in your own copy of Microsoft Word (if you have it). If you click a PDF file (with an extension of .pdf) this will open in your own copy of Acrobat Reader, and so on.

However, we recommend that you use the 'right click' method of saving copies of these resources on your own PC, where you can then open, print and amend them as required.

Instead of clicking the name of the resource with your normal left mouse button, simply use the right button. This will bring up a sub-menu as shown left.

Choose the 'Save Target As...' menu option.

You will then be prompted for a location on your own PC where you would like to save a copy of the resource. This is your own copy of the resource, so you can do whatever you like with it - rest assured that you are not making changes to the 'live' version on this web site.

Remember, that we recommend the 'right click' method of saving copies of the resources on this web site. It's easy once you know how!

Question: What format are the resources on this site?

Answer: The resources will generally consist of one of the following formats: MS Word files (.doc), MS Excel spreadsheet files (.xls), MS PowerPoint presentation files (.ppt), MS Publisher files (.pub), Clicker 3 and 4 grids (.clk), Portable Document Format files (.pdf) and Photograph files (.jpg).

Word: Where possible, these have been saved as Word 97 format, which should be suitable to open in Word 97, Word 2000 and Word XP and greater.

Excel: Where possible, these have been saved as Excel 97 format, which should be suitable to open in Excel 97, Excel 2000 and Excel XP and greater.

PowerPoint: The version of PowerPoint is indicated. As a rule this is PowerPoint 2000, and these files should also open without problems in PowerPoint XP and greater. If you have PowerPoint 97 then some files may open, but it is not guaranteed.

Publisher: Where possible, these have been saved as Publisher 98 format, which should be suitable to open in Publisher 98, Publisher 2000 and greater. Occasionally formatting problems may occur when you open a file in a different version to that in which it was created.

Clicker 3 and 4 files: The version is indicated. There is every possibility that both versions will open if you use Clicker 4. We cannot guarantee the results if you use Clicker 3 and open a Clicker 4 file.

PDF files: These documents should open in any recent version of Acrobat Reader. However, we suggest that you use Versions 5 or 6 or greater. The latest version of Acrobat Reader can be downloaded here.

Question: How do I contribute my own resources?

Answer: Please see the full information on our Contribute page.

Question: How do I add a link to a web site that I have found?

Answer: If you find a web site that is appropriate to link to this site, simply send an email to info@arrowscape.co.uk providing the following information:

1. Full URL (web address) of the web site.
2. Title of the web site.
3. A paragraph description of the content of the site: what there is, how useful it would be, to which age group it may be of interest, etc.
4. Your rating of 1 star (useful), 2 stars (very useful/generally good) or 3 stars (exceptionally good).
5. Your name.

Question: How do I notify you of any errors or links that do not work?

If you find any problem with the operation of this web site, whether it be web links that no longer work, or any errors with accessing any of the resources on the site, please send an email to info@arrowscape.co.uk providing as much information as you can. Alternatively, call Tony Jay at Arrowscape on 01527 455001.

We will attempt to respond to your query as soon as possible.

Question: How do I ask a question of my own?

If you have any other questions about the content or operation of this web site, please email them to info@arrowscape.co.uk. Any answers to your questions that may be of interest to others will appear on this page.